How Scheduling Correctly Can Boost Positive Reviews
Manually maintaining and juggling all your data in excel spreadsheets, sticky notes or whiteboards can be quite chaotic and time consuming. Regardless of how hard you try to be efficient, there’s bound to be errors, delays and missed deadlines.
So, what is the best alternative to manual scheduling, you might ask? Well, the answer is – digital scheduling tools or scheduling software! These are platforms that allow you to consolidate all your work into one single resource for your entire team.
An efficient scheduling software also allows you to set benchmarks and monitor timelines, while adjusting resources and employee duties accordingly. Here are some of the reasons why scheduling correctly boosts positive reviews
Shows customers that you are organized
Let us assume that you are an events company, and that you are organizing a grand event for company XYZ. The first thing a scheduling tool will help you do is draw out a plan. A well thought out plan must contain and state every nitty-gritty detail, from location, to time and the entire itinerary.
The itinerary should break down the order of the events from start to finish and the personnel in charge of each and every activity, etc. Such detailing, organization and precise tracking of every task will enable the smooth running and success of company XYZ’s event. Ultimately, the customer will be satisfied with your services, and they’ll have no other choice than to boost your positive reviews online.
Helps build happier teams
The number one resource or asset that any given company has is its employees. When frustrated, employee moods and attitudes can rub negatively on customers, leading to negative reviews. This can in turn lead to a downward spiral in sales and brand reputation.
One of the main causes of a frustrated team is having a disorganized manual schedule. Oftentimes, it leads to both physical and mental fatigue which might crop up as stress. To maintain a happy team, it’s crucial that you adapt a scheduling software that balances task allocation across the board.
With it, you can eliminate workload pileups and encourage collaboration. Furthermore, making sure that the software is remotely enabled and mobile friendly is equally important. This is because it helps open up communication channels between management and employees.
For instance, if a team member has an emergency and raises it early enough, amendments to any forthcoming tasks or deadlines can be made without severely impacting a project’s timeline. With that, you’ll have a happy and smiling team, but also a happy customer base that will definitely be compelled to leave positive reviews for your business.
Helps you track progress, manage risks and deliver
Say you are in the business of manufacturing bespoke aerospace parts, and a new client wants custom seats for a private jet. The first thing they’d do is reach out for a rapid prototype which must be delivered within 4 days. With a prototype, they can analyze your product development process, quality standards, material engineering, durability test, and product integration just to name a few.
In such a complex project, schedule risk should be one of the biggest factors to consider in risk mitigation and management. How you plan for and incorporate supplier delays, material delays, resource delays and redesign delays can affect your delivery timeline.
Therefore, a high level prioritization process must coincide with dependency management to minimize unintended outcomes. Having a scheduling software will give you a detailed view of your project schedule, technical scope, labor force, resources and the timeline required for completion.
Beyond risk mitigation, a scheduling software will also allow you to track and monitor progress, by comparing scheduled performance to actual performance. This will in effect help you see if you are lagging behind or if you are on time. If on time, customers will leave positive reviews.
It’s quite clear that the significance of a scheduling tool and the benefits it brings to your team cannot be underestimated. Overall, it’s a critical asset that improves the lives and welfare of both your team and your customers.
Without it, most teams and businesses lack a clear path or roadmap to the end points of multiple tasks or projects.